PSU Master Answers Site

Thank you for your enrollment in a PSU program! Because online certification is a different process than residency, this site has answers to many questions about process, exams, certification, timing and communications. Please read each section carefully to get maximum benefits from your new credentials...

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I got an automated email!

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I got my cert, but the name is not right...

Don't worry! We will correct this, and you can change the name on your cert any time for only the cost of postage if you want extra copies, your name changes because of marriage or divorce, or you want to be certified in your company or individual name instead. Your cert is for life, with no renewal or transfer fees, and is transportable if you move. Just remember to update your records with us if there is a change!

Sometimes a cert goes out, due to meeting grandfathering deadlines or ship link expiration, before you got us a change from company to individual, spouse account to enrollee, etc. NO WORRIES, we will correct this at no charge to you.

Importantly, updating your cert and account name, at any time, will NOT affect your regulatory grandfathering date, which is valid from the day you first enrolled regardless of corrections or changes, regardless of when you send your exam in, and regardless of the date you receive your original or corrected cert(s).

Already a GRAD? Click HERE for Specialty Credentials!

...Click HERE for Badges, Bonds, ID's, Association Certs, etc...

...Pastoral Counseling Grad Specials...

URGENT! Before you worry about not receiving a communication, course or benefit, read this ENTIRE SITE CAREFULLY! It gives answers to many of the most frequent questions about benefits, process and communication. THANK YOU for being a valued grad and network member!

Bonding Note: Many of PSU's programs began as due diligence for bond originators, and this is still a very large part of our portfolio. For a professional to get certified or re-certified for their bond, a due diligence/ testing organization has to certify to the bond underwriter that the program participant meets minimum bonding requirements. Trade pros need bonds and CEU's to either get licensed, or keep their license, and PSU is the underlying bond approval source for the largest professional associations in the world, from Nuclear Engineers to Medicine, Military, Law Enforcement, Information technology, and Home based businesses. Pros that lose their bonds are sent to PSU by the granting association for remedial review and re-certification! If you didn't get your credential at PSU, and you then find you need a bond, you might be surprised to learn that PSU is actually accepting, rejecting, or approving your bond in the background! This is one of our largest divisions, and our underwriters include GE Capital, Wells Fargo, AIG, and hundreds of other surety originators and underwriters. Our lucky grads meet the requirements right out of the box--as they are built into every program and association recommendation we send. Often your first 90 day's association membership, or a discount, including exam waivers, are INCLUDED with your PSU cert as well. 

CLICK HERE to CONTACT US for any reason!