PSU Master Answers Site

Thank you for your enrollment in a PSU program! Because online certification is a different process than residency, this site has answers to many questions about process, exams, certification, timing and communications. Please read each section carefully to get maximum benefits from your new credentials...

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I got an automated email!

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I got a cert early!

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My Association Membership

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Where is my ID/ Badge?

If you ordered an ID or badge, we first need to research your validation with your association or PSU file. Then, if you didn't send a picture, we need to get one, unless you just ordered a non-photo ID. Due to Homeland Security regs, we have to validate each request for an ID, which can take research time. If you didn't mention your specialty, we have to check both your PSU records and with the association to get your name correct and your ID issued with the right title.

If you ordered a badge, we have to do the same thing, and turnaround on badge orders is also from one to three weeks after you have been approved for your badge. If you ordered a complete package (badge, badge holder, association and grad ID), that package has to be coordinated with both the badge fulfillment center and the association for ID validation, as well as be approved due to your good standing at PSU. This is WORTH THE WAIT, because you badge and holder, with assn. ID, gives you the credibility you need with police, military clients, customers, vendors and other network resources that enhance your success!

Already a GRAD? Click HERE for Specialty Credentials!

...Click HERE for Badges, Bonds, ID's, Association Certs, etc...

...Pastoral Counseling Grad Specials...

URGENT! Before you worry about not receiving a communication, course or benefit, read this ENTIRE SITE CAREFULLY! It gives answers to many of the most frequent questions about benefits, process and communication. THANK YOU for being a valued grad and network member!

Bonding Note: Many of PSU's programs began as due diligence for bond originators, and this is still a very large part of our portfolio. For a professional to get certified or re-certified for their bond, a due diligence/ testing organization has to certify to the bond underwriter that the program participant meets minimum bonding requirements. Trade pros need bonds and CEU's to either get licensed, or keep their license, and PSU is the underlying bond approval source for the largest professional associations in the world, from Nuclear Engineers to Medicine, Military, Law Enforcement, Information technology, and Home based businesses. Pros that lose their bonds are sent to PSU by the granting association for remedial review and re-certification! If you didn't get your credential at PSU, and you then find you need a bond, you might be surprised to learn that PSU is actually accepting, rejecting, or approving your bond in the background! This is one of our largest divisions, and our underwriters include GE Capital, Wells Fargo, AIG, and hundreds of other surety originators and underwriters. Our lucky grads meet the requirements right out of the box--as they are built into every program and association recommendation we send. Often your first 90 day's association membership, or a discount, including exam waivers, are INCLUDED with your PSU cert as well. 

CLICK HERE to CONTACT US for any reason!