PSU Master Answers Site

Thank you for your enrollment in a PSU program! Because online certification is a different process than residency, this site has answers to many questions about process, exams, certification, timing and communications. Please read each section carefully to get maximum benefits from your new credentials...

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Where is my course?

How Long Does It Take?

How does course work?

Can't Access Course?

How do I Upgrade?

Did I pass my exam?

Assn EXAMS

Credentialing

Track Your Progress!

I got an automated email!

Phone Calls

What about tools?

About Other Courses

Where is my ID or badge?

About Other Licensures

I got a cert early!

What about bonding?

How do I buy wholesale?

My Association Membership

Wrong Name on Cert

Compare Online Schools

Benefits and Returns

Send me business!

Did I pass my exam?

All exams are pass/fail and we work with you UNTIL YOU DO pass. If you returned your exam and got the automated "message received" reply, your exam was received and is in grading. You will NOT hear from us if you passed, because your account will immediately go into a cert validated, good standing status for either cert issuance or research for your specialties, correct name, etc.

You WILL hear from us if you need remedial work. OR, if you selected a package, you need to let us know your specialty certs. Otherwise, no news IS GOOD NEWS, and you are in the process of cert validation, trade references, association sign up, etc. We do a LOT of work behind the scenes, because there are many associations, validations, partners, networks, etc. to coordinate once your successful exam is logged in.

Be patient, we're working on your process! You WILL receive a ship notice that your cert(s), additional materials, CD's, association ID's, badge, DVD's, etc. have shipped, including a delivery tracking and confirmation number.

IMPORTANT NOTE: ONCE YOU RECEIVE YOUR CERT(S), YOUR ACCOUNT IS IN GOOD STANDING. This means you to NOT have to sit for the separate Sylvan or other Association exam for your specialty in order to use the association letters after your name and validate your credentials! Click HERE for information on association IDs.
 
Already a GRAD? Click HERE for Specialty Credentials!

...Click HERE for Badges, Bonds, ID's, Association Certs, etc...

...Pastoral Counseling Grad Specials...

URGENT! Before you worry about not receiving a communication, course or benefit, read this ENTIRE SITE CAREFULLY! It gives answers to many of the most frequent questions about benefits, process and communication. THANK YOU for being a valued grad and network member!

Bonding Note: Many of PSU's programs began as due diligence for bond originators, and this is still a very large part of our portfolio. For a professional to get certified or re-certified for their bond, a due diligence/ testing organization has to certify to the bond underwriter that the program participant meets minimum bonding requirements. Trade pros need bonds and CEU's to either get licensed, or keep their license, and PSU is the underlying bond approval source for the largest professional associations in the world, from Nuclear Engineers to Medicine, Military, Law Enforcement, Information technology, and Home based businesses. Pros that lose their bonds are sent to PSU by the granting association for remedial review and re-certification! If you didn't get your credential at PSU, and you then find you need a bond, you might be surprised to learn that PSU is actually accepting, rejecting, or approving your bond in the background! This is one of our largest divisions, and our underwriters include GE Capital, Wells Fargo, AIG, and hundreds of other surety originators and underwriters. Our lucky grads meet the requirements right out of the box--as they are built into every program and association recommendation we send. Often your first 90 day's association membership, or a discount, including exam waivers, are INCLUDED with your PSU cert as well. 

CLICK HERE to CONTACT US for any reason!